Subject: Re: Serious Problems
From: Dejan Muhamedagic (dejanm@aon.at)
Date: Tue Jun 06 2000 - 14:35:57 EDT
Hello,
On Tue, Jun 06, 2000 at 06:23:39PM +0200, Michael Paesold wrote:
>
> 1) It appears that sometimes documents stored on the server (especially
> saved on the server) get corrupted in some way: with some files copied back
> to the mac, norton disk doctor (5.0) reports major problems, that can only
> be corrected by replacing the files with original ones. (But where to take
> originals from ?? :( )
>From the backup :) I can't recall that this kind of thing has
been reported. Also, if possible, can you be more specific (what
kind of files or all kinds, any messages in logs, etc)?
> 2) There are often problems with files, that can be opened with an app (e.g.
> quark xpress), can be saved, can be copied or moved on the server, but when
> you try to copy them to the macintosh, the operation will be canceled with
> error number -39.
Some apps (qxp is one I think) keep files locked even after
closing them. Did you try to exit from the application and then
do the copy? I can't recall that people have had this problem.
> 3) The most serious incident was that one:
> One user copied some files to a different location, than trashed a folder.
> Afterwards, he was unable to empty the trash, so he wanted to move the
> folder out of the trash again -> not possible. Then he tried to move some
> other files to the trash when suddenly the hole content of the parent folder
> disappeared. The trash can was empty now.
> The hole files were deleted. (Later, I couldn't find them on the server
> either)
> The only thing I found was that two macs were connected with the same
> user/passwd at the same time, nothing else.
The Trash application needs some fiddling in order to get it to
work. It also depends on the netatalk's version. However, I'd
suggest that your users stay away from it, if possible.
> The permission of all these files on the server volume are 660 owned by one
> user and group users. The server runs SuSE Linux 6.4/Kernel 2.2.14. netatalk
> version is netatalk-1.4b2+asun2.1.3 (SuSE default installation)
I believe that there are many people still using successfully
netatalk 2.1.3, but I'd suggest moving to version 2.1.4-37b. It's
a prerelease but pretty stable. This one you'll have to compile
by yourself. Check out the archive--there are many messages with
instructions and, after all, it's not difficult to do it. If you
don't run any database apps (or similar which need byte-level
locking) then compile with -DUSE_FLOCK_LOCKS (put the def in
sys/linux/Makefile).
Another thing: many problems are bound to a particular application
running on the Mac. The most notorious is definitely QXP. It
would be helpful if you include information about this as well.
And anything reported through syslog.
Best regards,
Dejan
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