Subject: Re: Quark+Netatalk...
From: Ron Chmara (ron@Opus1.COM)
Date: Tue Feb 01 2000 - 23:10:56 EST
Darron Froese wrote:
> The general consensus there was that Quark files should not be saved/opened
> off of a network drive (Netatalk or AppleShare IP) - they pointed to an FAQ
> on the Quark List (which I couldn't find then or now).
Sorry, my fault. I never set up a web page for it. If you
search the Indiana.edu Quark list, it's subject is usually "The sic FAQ!".
I've copied out relevant sections below.
> It was also stated (without official confirmation) that Quark has known
> about this and has not done anything - search the ASIP Lists for more info.
I doubt they'd get more official than the post to the Quark list by Ed Post,
Quark Inc. Sr. Software Engineer (also author of "Real Programmers Don't use
Pascal", for you old school folks :-) ). He basically detailed *why* Quark
is so touchy, it's because of using server temp files. Quark would never
admit error or liability for it, because, well, legally, that's a really bad
move. I havn't searched the archives for the post in a while, I don't know if
the archives even go back that far. He no longer works for them, either...
Lewis Pennock wrote:
> Both the Quark and ASIP lists have had numerous threads about these
> "Access Denied -5000" errors and everyone seems to agree that it's
> something Quark needs to fix, but for whatever reason just hasn't. The
> copy and paste recovery method is the only one I know of.
> -Lewis
There's a few more recovery tricks.. Also copied below.
>From the sic FAQ, v 2.5:
> Q. When working off of a networked drive, my Quark files seem much
> less stable. I get -39 or EOF (end of file) errors, etc. and my files
> get corrupted often. Why can't quark work reliably over a network?
> A. The way Quark is able to open a 10Mb file on a 4Mb machine is due
> to using "temp" files for it's pages. These files are created wherever
> the opened document resides. This is where the problem occurs....Quark
> works just fine on 100% stable networks, but on a network where Quark
> loses the "temp" files, you can lose a document. Since most networks
> are almost *never* 100% stable, Quark Inc. has recommended never
> working on a document over a network. (yes, never.) This does not mean
> you have a bad network, it means that most networks aren't built
> in cleanrooms and run in EMI-free environments. Of course, this
> *does not* apply to the other elements in the file, just the quark
> document itself. You can keep the quark files locally, and the
> links somewhere on the network, with little to no difficulty. If you
> want to make it work, try to run with the latest version of Quark,
> the latest NLM's or service packs or (fill in the patch format for
> your server software here).
>
> Q. Well, the documents aren't getting corrupted, but for some reason
> my Appleshare IP server is giving me access denied, invalid access,
> etc. error messages. Everything else on the network is crystal clear,
> all certified, the geeks have exhausted themselves on building the
> perfect network, and I still have this problem! Is there something
> I can do about this?
> A. Yes. You need to increase your user's permission to the hard drive
> so quark's temp files are working. You can do this by sharing the
> whole drive, rather than just sharing a single folder, *or* by giving
> the user Admin priveleges. *or* by using Resedit (or another
> disk tool) to make the "Temporary Items" folder on the drive
> visible, and then changing the priveleges for that folder.
>
> Q. Oh No! Quark is saying I can't save my last 5 hours of work!
> "Unexpected End Of File"! I'm going to kill something!
> A. Put the triple-espresso *down*. There are a variety of ways to
> fix this. The most important thing to remember is that you need
> to get your work into _another_ file, quickly. If you have a library
> file open, put it there. If you have another file open that *will*
> save, put it on that file's pasteboard. You will have to do some
> deleting in the "helper" file, but your work will be recoverable.
>
> Q. Quark keeps giving me the message "Can't find required volume
> or folder"? What does this mean, and how can I fix it?
> A. It's basically the same problem as "End of File", but rather
> than not finding the file pieces, it's not finding where the
> pieces should be. Try turning on auto-save, setting the save to
> the minimum time, and letting QXP try to make a new backup. In
> a few seconds, go back to your preferences, turn it off, and see
> if you can get back to working.
HTH,
-Boppers
This archive was generated by hypermail 2b28 : Wed Jan 17 2001 - 14:29:57 EST