Subject: Re: HELP: QX document damaged
From: Dejan Muhamedagic (dejan@quant-x.com)
Date: Tue Feb 01 2000 - 07:57:42 EST
On Tue, Feb 01, 2000 at 05:25:10AM -0500, bryan stalcup wrote:
> Dejan Muhamedagic wrote:
>
> > Hello,
> >
> > Yesterday was not a good day for netatalk/Quark. One of the
> > QX documents has been damaged. The document has been
> > created before and yesterday a user wanted to make minor
> > corrections just before printing. The document has been
> > opened OK, changes done, but then, when he wanted to save
> > the document back, MAC reported error -50. As this is
> > happening from time to time, user went on to do some other
> > things and just left QX running as it was. Then his MAC
> > wasn't responding anymore (it crashed for I don't know what
> > reason) and he had to reset it. From this point on it was
> > not possible to open the document anymore.
> >
>
> Dejan,
>
> i'm definitely not qualified to give you the technical answer here, but a
> few thoughts:
>
> i support a network of about 15 macs for a printing company. my wife is
> also a graphic designer with several macs here at home. i have had a linux
> server at home running redhat 5.2, 6.0, and now 6.1 with netatalk+asun2.1.0
> through 2.1.3 for over a year and a half. i have NOT installed a
> netatalk-based server at the printing company.
>
> it has been quite a learning experience. i have had similar problems with
> QuarkXPress files getting eaten. at this point it is standard practice here
> at home to save important QuarkXPress documents to the local hard drive as
> often as every other save (and that's with frequent saving). netatalk is
> not yet perfect. in a high pressure production environment, this is
> obviously not acceptable. however, netatalk is free.
>
> i would recommend you seriously consider purchasing Helios' appletalk
> implementation for linux. knowing prepress, you can't afford to have these
> kinds of quirks. netatalk is a general purpose implementation, but Helios
> is targeting our market specifically, and they have long ago worked through
> the bugs/quirks in prepress software packages. i'm sure netatalk will catch
> up at some point, but in the meantime, can you afford to lose files?
>
> Bryan Stalcup
> bryan@stalcup.net
Hello,
Yes, purchasing Helios would probably be a safe bet. However, I've
gathered that netatalk is used widely and, I guessed, in high production
or commercial setups too. This prepress company was not very
enthusiastic about continuing to use Helios (which they run on an old
SGI box) for they've been asked $$$ just for a software upgrade which
was Y2K ready (though their old version seems to run fine regardless).
I would, of course, hate to go this way, but perhaps they will have to
unless I give them some firm proof that the problems which they have can
be fixed and that I can't do at the moment. Any commercial setup out
there using netatalk? Anybody?
Thanks for your input.
Dejan
--Dejan Muhamedagic mailto:dejan@quant-x.com UNIX and Linux Support mailto:support@quant-x.com
Quant-X Service & Consulting Ges.m.b.H. http://www.quant-x.com Phn: +43 4212 90555-0 Fax: 90555-20 Free: +800 90555 000
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